Terms of Service

These Terms of Service ("Terms") govern the relationship between BridgeGrowth ("we", "us", "our") and any individual or entity ("Client", "you") that engages our services or uses our website at www.bridgegrowth.co.za. By engaging BridgeGrowth for any service, signing a service agreement, or submitting an onboarding form, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please do not use our services.

BridgeGrowth is the trading name of R And L Enterprise (Pty) Ltd (Reg. No: 2015/064399/07), a South African business support and office administration company based in Gauteng. We provide professional services including, but not limited to, CIPC company registration, SARS tax compliance, office administration, document management, invoicing support, and debtors management. Contact: hello@bridgegrowth.co.za | Tel: 076 819 5926

3.1 The specific services provided to you will be set out in a written service proposal, agreement, or onboarding document ("Service Agreement") entered into between you and BridgeGrowth. 3.2 We reserve the right to modify, suspend, or discontinue any service offering at any time, with reasonable notice to existing clients where such change affects their current engagement. 3.3 BridgeGrowth acts as a support and administration partner. We are not a law firm, accounting firm, or financial services provider. Where legal, accounting, or regulated financial advice is required, you are responsible for engaging a qualified professional.

You agree to: • Provide accurate, complete, and up-to-date information required for us to perform the agreed services • Respond to requests for information, documents, or approvals in a timely manner • Ensure that all information and documents provided to us are lawfully obtained and do not infringe the rights of any third party • Notify us promptly of any changes that may affect the services being provided • Pay all fees as agreed and on time Delays caused by your failure to provide required information or approvals may affect service timelines. BridgeGrowth accepts no liability for delays arising from such circumstances.

5.1 Fees for services are set out in the applicable Service Agreement or pricing schedule. All fees are quoted in South African Rand (ZAR) and are exclusive of VAT unless otherwise stated. 5.2 Payment is due as specified in the Service Agreement. Unless otherwise agreed, monthly retainer fees are payable in advance at the beginning of each month. 5.3 Late payments may incur interest at the applicable South African prime lending rate plus 2%, calculated from the due date. 5.4 BridgeGrowth reserves the right to suspend services where payment is overdue by more than 14 days, without prejudice to any other remedies available to us. 5.5 All fees paid are non-refundable unless BridgeGrowth has failed to deliver the agreed service and such failure is directly attributable to BridgeGrowth.

Both parties agree to keep confidential any information received from the other party that is designated as confidential or that, by its nature, would reasonably be considered confidential. This obligation does not apply to information that: • Is or becomes publicly available through no fault of the receiving party • Was already known to the receiving party prior to disclosure • Is required to be disclosed by law or regulatory authority This confidentiality obligation survives termination of the service relationship.

7.1 All intellectual property developed by BridgeGrowth independently of your engagement (including templates, processes, and methodologies) remains the exclusive property of BridgeGrowth. 7.2 Documents and deliverables specifically created for you as part of the agreed services belong to you upon receipt of full payment. 7.3 You grant BridgeGrowth a limited licence to use information, materials, and documents you provide solely for the purpose of delivering the agreed services.

8.1 BridgeGrowth will perform services with reasonable care and skill. However, we do not guarantee specific outcomes, including but not limited to, approval of company registrations, tax applications, or regulatory submissions, as these are subject to third-party decisions outside our control. 8.2 To the maximum extent permitted by South African law, BridgeGrowth's total liability to you arising out of or in connection with these Terms or the services shall not exceed the total fees paid by you to BridgeGrowth in the three (3) months preceding the event giving rise to the claim. 8.3 In no event shall BridgeGrowth be liable for indirect, consequential, special, or punitive damages, loss of profit, or loss of data, even if advised of the possibility of such damages.

9.1 Either party may terminate a service engagement by providing 30 days' written notice to the other party, unless otherwise specified in the Service Agreement. 9.2 BridgeGrowth may terminate services with immediate effect if: • You materially breach these Terms and fail to remedy the breach within 7 days of written notice • Payment remains outstanding for more than 30 days • You act in a manner that is unlawful, abusive, or contrary to applicable regulations 9.3 Upon termination, you remain liable for all fees incurred up to the effective termination date. Any documents or deliverables completed and paid for will be provided to you.

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any dispute arising from or in connection with these Terms shall be subject to the jurisdiction of the South African courts. Before initiating formal legal proceedings, both parties agree to make a good faith effort to resolve disputes through direct negotiation or mediation.

We may update these Terms from time to time. Updated Terms will be posted on our website with a revised effective date. Continued use of our services after such updates constitutes acceptance of the revised Terms. We will provide reasonable advance notice of material changes to existing clients.

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.

For any questions regarding these Terms of Service, please contact: BridgeGrowth Email: hello@bridgegrowth.co.za Tel: 076 819 5926 Gauteng, South Africa